Returns & Damage Policy

Because many Creature Corner pieces are handmade and one-of-a-kind, returns aren't handled with a one-size-fits-all policy — each situation is reviewed individually, case by case.

Damaged or Incorrect Orders

• If your order arrives damaged, or isn't what you ordered, please contact Creature Corner as soon as possible at creaturecornerart@gmail.com.
• Please keep all original packaging and take photos of both the item and the packaging — this helps resolve the issue quickly, including for any shipping-carrier claim.
• Reimbursement, replacement, or repair will be worked out once the order and photos have been reviewed. Creature Corner can't commit to a specific resolution before that review happens.

Custom & Commissioned Work

Custom or commissioned pieces are generally not returnable, except in cases of damage or error. See the Commissions page for the full commission process and its own agreed terms.

General Returns

For anything else, contact Creature Corner to discuss your options. Shipping costs and return arrangements depend on the specific situation.